Questions about this urn
How long will my urn take to arrive?
Every Sunstone urn is made to order and personally engraved. For our engraved pet urns, production typically takes 2–5 business days, and shipping generally takes 2–7 business days after that, depending on your destination. Expedited shipping does not reduce production time.
If you need your urn by a specific date, contact us before you order.
Which size do I need?
A common guideline is about 1 cubic inch of capacity for every pound of body weight before cremation. Our calculators do the math: for a person or for a pet.
Will I see my design before it is engraved?
For custom photo engravings, yes. After you upload your pet’s photo, you’ll receive a proof of your personalized design before engraving begins.
Is shipping free?
Yes. Ground shipping is free on all orders within the contiguous United States.
How do I open the urn?
See our step-by-step guide on how to open an urn.
